Lifelearn - Achieving Performance

Books & Other Publications

Achieving Performance – A pathway for personal growth as a veterinary practice leader
Authored by J.D. (Jim) Stowe, DVM

Products bearing this seal are sold on our 21-day money-back evaluation basis. Simply purchase the product using your credit card with the understanding that you have 21 days from the time you receive your disc(s) to evaluate the program. If, for any reason, you are not completely satisfied with the program, you may return it for a full refund.

$99 (book plus CD)

How do we get ordinary people to become extraordinary performers? This book tells you, as a leader, how to light the ‘fire’ and keep it burning.

Business success is dependent on the personal growth of everyone on the team so that the individuals, the team and business go beyond efficiency to effectiveness, beyond customer service to client care, beyond teamwork to collegiality, beyond industry benchmarks to outstanding financial results. Achieving Performance is a blueprint that helps business owners and managers become personally effective so that they can create a team of effective performers.

The enclosed CD contains digital templates of all the chapter exercises that allow owners and managers to create personalized worksheets. Additional information provided on employment forms, resources and job descriptions.

Table of Contents

Introduction
- Understanding Human Resources
- Management and Human Resources
- Leaders and Managers
- Summary – Exercise

A Reality Check
- Defining Reality
- Objectives & Obstacles
- The Three C’s
- Now it’s time to lead
- Summary – Exercise

Leadership
- Defining Leadership
- Vision/Values Reprise
- Personal Growth
- Building Leadership: Traits
- The Child Teaches
- Summary – Exercise

Productivity
- Defining Productivity
- Personal Accountability
- Training – and Coaching
- Achieving Performance
- Troubleshooting
- Summary – Exercise

Profitability
- Defining Profitability
- Measuring Progress
- Rewarding Performance
- Summary – Exercise

HR Logistics
- Define the Team
- Hiring and Firing effectively
- Employment trends
- Salary and Benefits
- Job Descriptions
- Performance Review
- Summary – Exercise

And in the End
- Tipping Points & Breaking Points

Templates on accompanying CD
Exercises from:
- Achieving HR Fundamentals
- Discovering Realities
- Leadership
- Emotional Intelligence
- Practice Wheel
- Personal Wheel
- Productivity
- Profitability

Forms and Resources
- Application for Employment
- Interview Questions
- Talents, Skills, Strength & values Chart
- Performance Review
   - Employee Self-Assessment Worksheet
   - Supervisor’s performance Evaluation
   - Employee’s Performance Evaluation
   - Self-Evaluation Form
   - Peer Assessment
   - Supervisor’s Form
   - Action Plan
- Personnel File
- Job Descriptions
- Warning Notice
- Specific Responsibilities
- Skills Chart for New Hires Coach’s Rule Book – Bonus Notes

The Effective Series of Manuals:

The Effective Veterinary Practice provides the fundamentals to what you need to know about running a veterinary business.
The Effective Hospital Manual provides the principles and strategies for creating a stellar team around exceptional patient and customer care.
The Effective Team Training Manual provides a template for bringing the team into effectively executing the delivery system.
The Effective Marketing Manual provides the means to attracting, creating and retaining loyal clients.
Achieving Performance provides a blueprint to becoming an effective leader and creating an outstanding team.

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$478

Achieving Performance
The Effective Marketing Manual
The Effective Veterinary Practice
The Effective Hospital Manual
The Effective Team Training Manual